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From Missed Payment to Collection Company

By Michele Moncrieffe


When you do not make payment for a service provided to you, the provider of the service might enlist the help of a collection company to recuperate the money you owe them. If the company is a corporation, then they may utilize an in-house agency. Smaller businesses will employ a third-party agency that will attempt to collect the debt from you for a percentage of the debt. However, before a company contacts an agency, they try to recover the debt themselves.

Most corporations have programs in place to help keep their customers out of debt. For example, cell phone companies send texts and emails to notify of past due amounts. If the phone company doesn't receive a payment or hear back from you, then you will get automated calls regarding the status of your account. Do not ignore this call. It usually indicates that your service may be immediately interrupted, or cut off. It is important to contact the company ASAP. These companies want your repeat patronage and work with their customers to keep them happy and returning. The countries top cellular companies allow their customers to make a payment agreement also known as a promise to pay when they have a past due amount or can't make a payment by the due date. Payment agreements vary. If you call before your due date to notify that you will not be able to pay on time, then you can extend the due date up to fourteen days. However, if you have repeatedly defaulted-failed to make a payment on time, you are only given seven days to make a payment before your service is interrupted. They will not involve a collections agency at that point.

When you do not reply to a business's attempts to contact you, and continue to have an account in bad standing, a collections company is called in to recover monies entitled. A corporation usually has an auxiliary, or first-party, collection company they utilize. These companies are generally very respectful and professional when dealing with the debtor. They represent the parent company, and they want to make every effort to guarantee that you continue to do business with them after your debt is taken care off. They do not strong-arm debtors into payments, but work hard to make sure that both the debtor and creditor are comfortable and satisfied with the process and outcome.

If you are being bullied and harassed by a debt collection company, then you are likely dealing with a debt buyer. These companies buy your debt from the creditor. They then proceed to strong-arm the debtor into paying their debt under threat of litigation. Trustworthy third-party collection agencies treat the debtor in much the same manner that first-party companies do. They want to make sure that you do not feel pressured or overwhelmed during their process of trying to recovery a debt. They want to make the experience positive overall, and they know that if all goes well, the creditor will hire them again.

The best way to avoid falling into debt in the first place is make the educated purchases. Ask yourself if you need whatever service or product you are considering purchasing. Life happens, though. If you ever think you may not be able to make a timely payment contact the company you owe as soon as possible. They will work with you because they want to keep you as a customer. Make smart choices and you won't have to worry about collection companies.




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